Madison Mohns
|
July 3, 2024
How to Replace Tasks, Not People with “Responsible” A.I.

It's no secret that A.I. is revolutionizing the business landscape...

But what does this mean for the millions of workers and leaders behind them?

Lead A.I. Product Manager to the #1 job search platform in the world, Madison Mohns, pulls back the curtain on how the team behind helping 350M+ job seekers find their dream job is leveraging cutting-edge A.I. to augment their potential and value.

All while navigating the complex ethical considerations with "responsible" A.I.

Join us as Madison share's the surprising ways Indeed uses A.I. to create even MORE personalized, human connections in the workforce (not less!), along with insider strategies for collaborating with A.I. tools to boost your own value in the workplace.

(HINT: It starts with being a "cautious optimist”.)

The Guest

A.I. Ethics Advocate | Madison Mohns, a leading voice in AI ethics, is shaping the future of work for millions as the Head of Responsible AI at Indeed.com, the world's #1 job search platform. Her TEDx Talk "AI and the Paradox of Self-Replacing Workers" has garnered over 550,000 views and is now featured on the official TED Conferences website, presenting leadership principles to embrace technological progress while prioritizing coworkers' well-being.

Product Manager for Responsible A.I. | Madison takes an optimistic yet conscientious approach to the use of artificial intelligence in the workplace, ensuring fair and unbiased experiences for over 350 million monthly users for Indeed. She's currently pursuing her Master's in A.I. Ethics from Cambridge and has a passion for human-centered innovation. She leads a 120+ person team in responsibly leveraging artificial intelligence to enhance job matching while safeguarding against potential harms across global markets.

Author, Speaker & Innovation Pioneer | Madison manages a large cross-functional team of over 120 taxonomists, data scientists, and engineers, pioneering A.I. augmentation in their work solutions. Her expert-in-the-loop approach to scaling taxonomy coverage was recognized and featured in a published paper at the prestigious RecSys Conference in 2022.

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The Interview
  • How to use A.I. for personalized learning and education, especially when diving into new subject matter outside one's typical disciplines.
  • How the #1 job search platform in the world is ensuring A.I.-powered experiences are fair, unbiased and beneficial to 350M+ monthly users.
  • What it looks like to be a “cautious optimist” in the evolution of Human- A.I. relationships.
  • Three leadership principles for A.I. implementation: transformational transparency, collaborative A.I. augmentation, and upskilling/reskilling.
  • How the leaders of the job search industry use A.I. and machine learning to create more personalized job matches.
  • Case studies of how implementing A.I. increased productivity and employee satisfaction on Madison's team by automating tasks and enabling more engaging work.
  • Key recommendations for making employees feel empowered rather than threatened by A.I.
  • The importance of dedicated learning and development time for employees to upskill and adapt to an A.I.-enabled workplace.
  • The future of ethical A.I. development, including the challenges of avoiding biased data, getting user consent, and anticipating unintended harms.
  • The potential for A.I. to become sentient in the future and the philosophical and practical implications of that scenario.
Listen On Spotify
The Show Notes

00:00 - Uses & Benefits of A.I. in Education & Personalized Learning

4:17 - How the #1 Job Search Site Uses A.I. for Job Matching

10:30 - Case Studies and Success Stories with A.I.

16:07 - Why it Matters That Your Team Feels Valued with A.I.

21:02 - Importance of Learning How to Prompt A.I.

22:07 - 3 Key Leadership Principles for A.I. in the Workplace

26:31 - Practical Steps for Enhancing Human Potential with A.I.

29:05 - Why It’s Important to Be A “Cautious Optimist” About A.I.

32:46 - The Future of Ethical A.I.

37:41 - Will A.I. Become Sentient?

The Links
Website: 
https://www.ted.com/speakers/madison_mohns
Linked In: 
https://www.linkedin.com/in/madison-mohns/
Spotify: 
https://podcasters.spotify.com/pod/show/metamindai/episodes/Madison-Mohns-e2l7ek9
Apple Podcasts: 

"At this point in time, AI is not going to replace you, but people that do use AI will replace you. So, I think it's less about being scared about every single aspect of your role or your job being automatable and really thinking about, ‘How can you become a better version of yourself at work by leveraging these tools in a way that ultimately benefits you?’" - Madison Mohns

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